This is a sample page.
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
We accept return and refund request only if the product delivered by us is in damage condition, wrong product sent, product in dead condition or product is defective. Buyers will have 3 days and 7 days (7 days is applicable on purchase of a complete PC set) after delivery to inform us in case of any dispute in the order to claim for return or refund. Buyer needs to bring the issue to our attention either by emailing us (newtech_inc@yahoo.in) or by calling us. 9808922215
2.
For gaming chairs only part replacement is applicable if the product delivered is defective or damaged, no refunds will be there for orders of gaming chairs.
3.
If the seal of the product is opened and the product is not faulty then return/refund will not be applicable.
4.
Return / Refund request will cancelled if any part or accessory is missing from the product box.
5.
Packaging material should be kept by the buyer until the return window is opened as this will help them to pack the product to its original form to avoid any damage during the transit.
6.
Product should be packed in a proper way as it was received by the buyer, do not apply tapes or glues directly on the product or on the product box, this may lead to cancellation of your return request.
7.
All the accessories which were delivered along with the product should be returned in the same way and along with the product.
8.
If the payment was made through our payment gateway, then it will be refunded in same account by which the payment was done, in case of BANK TRANSFER and COD orders refunds will be done only in buyers bank account. Refunds usually takes 7-10 working days to reflect in your account.
9.
5% will be deducted from the order value/total amount if the payment was made using Bajaj EMI, this will only be applicable if the order is cancelled by the buyer.
10. Refund approval, we will process the refund within 3 business days and it will be credited to the original payment method within 2 business days)
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {newtech_inc@yahoo.in}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {newtech_inc@yahoo.in} and send your item to: {8/23 Jamuna Bhairon Bazar Belan Ganj Agra 282004 UP India}.
Cancel
- 1.We have a hassle-free cancellation request option available in the order panel, you can place your cancellation request directly from there or you can even drop us a mail or can call us to cancel your order.
- 2.The convenience fee charged on the orders is non-refundable only if the order is cancelled by the buyer. Incase of order gets cancelled by us then the complete order amount will be refunded. This charge is only applicable if the buyer wants to cancel the order and opts for a refund.
- 3.2% will be deducted as the convenience fee for orders getting cancelled by the buyer before shipping, once the order has been shipped it will be 5% charge if the orders get’s cancelled by the buyer. 3% will be deducted if buyer want’s to modify the order after being shipped and no charges applicable to modify the order before shipping. These charge will be adjusted from the refund amount. If the buyer opts for refund, then it will be initiated once we receive the product in same condition as it was shipped.
- 4.Above mentioned charges are only applicable if the buyer place such requests, no charges will be applicable if such steps are initiated by us.
- 5.In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. Mr Andersons. believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Shipping returns
To return your product, you should mail your product to: {8/23 Jamuna Bhairon Bazar Belan Ganj Agra 282004 UP India}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at {newtech_inc@yahoo.in} for questions related to refunds and returns.
Computer
Accessories
Electronics
Fashion
Kids
Men
Shoes
Women
Home Decor
Mobiles
Sports Fitness
Toys
